Account setup steps
Step 1: Receive your account setup email
Once your account is created by an administrator, you’ll receive an email from dLocal with a link to start the setup process. Click on the link in the email to begin.
Step 2: Create a new password
You will be prompted to create a password. Make sure to follow the password policy displayed on the screen to ensure your account’s security.
Step 3: Enable Two-Factor authentication (2FA)
After setting your password, you’ll be guided to enable two-factor authentication (2FA). For this step:
Install an authenticator app on your mobile device if you haven’t already. Recommended apps include Google Authenticator (IOS, Android) or Microsoft Authenticator.
Scan the QR code or enter the setup code provided to link your account with the authenticator app.
Step 4: Save your recovery code
During 2FA setup, you will receive a recovery code. Make sure to save this code in a secure place. You will need it if you ever lose access to your authenticator app.
Step 5: Log in to the Merchant Dashboard
Once you’ve completed these steps, you’re ready to log in! Enter your newly created password and the one-time code from your authenticator app to access the Merchant Dashboard.
FAQs
What if my setup link has expired?
If your setup link has expired, you can request a new one by clicking “Resend email” on the setup page.
